WE’RE HIRING
We are hiring a part-time, contract position for the Becoming - an online educational platform for artists. Our home base is in Prague, Czech Republic. You must live and work in Prague, CZ or be willing to. The position starts at 25 hours/week. The position and number of hours is likely to increase and evolve as our business grows.
Your job as an Operations Manager is to first and foremost believe passionately in our mission - to empower artists to create the kind of world they want to live in.
Specifically, your job is to oversee and maintain the healthy day-to-day functioning of our online business - both front end and back end, including Customer Support, Social Media, SEO, Email Marketing Campaigns, Program Launches, Team Support, and Project Management for Exhibitions and Events.
You have the privilege and responsibility of ensuring that all of our programs, products and systems run seamlessly and both current and future clients/customers are well-supported while ensuring that Jessica is free to do what she does best - create content, coach and inspire visionary artists.
This job demands consistency, reliability and an ability to create and execute clear systems and processes while being flexible, fierce and adaptable. We are growing and finding solutions as we grow.
xx jessica
TYPE OF POSITION
Part-Time Contract (committed long-term team member)
POSITION TITLE
Operations Manager
DESCRIPTION
An ideal candidate will have/be the following:
Empowered. (You know what works for you and you know who you are.)
Your own voice. (You speak up, ask for what you need, voice your opinions and are direct and forthcoming.)
Excited to support others who are up to big things.
Nerdy. (You love problem-solving, systems and learning.)
Patience and a willingness to teach. (We work with artists who are not always easily-organized or tech-savvy.)
Tech-savvy and detail-oriented. (You either have experience with SquareSpace, Kajabi, ActiveCampaign, ActiveCollab, Google Docs or an incredible ability to figure out new software and platforms quickly.)
Stable in your own life.
An ideal candidate be aligned with our top three values:
Be willing to do whatever it takes. (You’re not afraid to get dirty or all dressed up.)
Be honest. (We own our needs, admit to our mistakes and communicate clearly.)
Be committed to growth. (We believe that we are all in the process of Becoming. You embrace your own.)
STRAIGHT UP: This position is NOT for you if…
You don’t understand your own strengths and weaknesses.
You prefer to work in a closely monitored environment with someone else always telling you what to do.
You hide mistakes and make excuses rather than see opportunities for learning and growth.
You are unreliable, forgetful, disorganized or unpunctual.
START DATE
Summer/Fall 2020
YOUR RESPONSIBILITIES WILL BE TO:
Understand our Business and its Needs as well as Jessica’s.
Respond to Customer Support Requests.
Use Project Management Software to create and organize Projects and Tasks.
See and suggest Opportunities for Financial Growth and More Effective Systems.
Implement new Systems.
Oversee and schedule Social Media posts.
Upload and arrange Email Marketing Campaigns.
Track Google Analytics and optimize SEO.
Co-coordinate Launches and create Sales Funnels.
Oversee Program Registrations and ensure that all Payments are made on time.
Reach out to Hot Leads.
Oversee activity in our Facebook Groups.
Take Notes and coordinate Follow-Through Tasks during Team Meetings.
Delegate Tasks to other Team Members where appropriate.
REQUIREMENTS
You will be wildly successful if you have or are the following:
You have been a Project Manager, Online Business Manager, Executive Assistant or Operations Manager for an online business.
You understand direct response marketing, funnels, SEO and Facebook ads.
You have worked for an online company and are fluent in online platforms such as ClickFunnels, Kajabi, SquareSpace, ActiveCampaign and ActiveCollab.
You love working with people and creating beautiful customer experiences.
Are organized, can follow procedures and create procedures.
Can easily handle multiple tasks and projects simultaneously.
Is tech-savvy - can put together a website, use project management software, find shortcuts and digital solutions.
As a tech-savvy bootstrapper you don’t have to ask how - you go to the internet, figure it out, and get it done.
Your work experience demonstrates that you are hard-working, loyal and reliable.
Clear communication - thoughtful, responsible, open and considerate.
Excited about personal development and are familiar with the world of coaching.
A desire to take on this position for a minimum of three years.
Willingness to do whatever it takes.
Amazing references.
Have great boundaries.
Love to suggest solutions and execute them.
Have a desire to work for companies and organizations who are committed to growth and social change.
Are hungry to learn and grow.
Have excellent “American English” - like a Native Speaker.
Live in Prague, CZ.
NUMBER OF HOURS
24 hrs /week (0.6 FTE)
LOCATION
Prague, CZ
AVAILABILITY
Flexible hours during Monday - Friday 9am - 5pm
THE OFFICIAL BIO
Jessica Serran is an International Artist and the Leader of the Becoming Artist Movement. As a Visual Artist she uses drawing and painting to touch the forgotten and hidden parts of Self. When not making her own art she helps other Visual Artists who struggle with discovering their Calling to become Leaders of an International Creative Movement through the Power of Community.
Her ability to see the genius in others and give them permission to step into it, combined with a seamless blend of intuition and logic are the force that is ushering more authentic, full-bodied creativity into the world. Lit up by marketing as much as art making, her coaching programs are changing the limiting beliefs and starving artist paradigms that hold so many artists back.
Born in Ontario, Canada, she holds an MA in Transformative Art from John F Kennedy University in Berkeley, CA and a BFA in Illustration from the College for Creative Studies in Detroit, MI. Recently named a Leader of the New Cool in Prague, she has exhibited and published her work in the Czech Republic, Slovakia and across North America; been featured in Art 21, The Prague Post, The San Francisco Chronicle, Detroit MetroTimes, Holistic Fashionista Magazine and was a 2014 Creative Mornings guest speaker on the topic of Color.
